What to do right now
- 1Keep people and pets away from the contaminated area
- 2Do not use sinks, toilets or drains on the affected line
- 3Turn off HVAC so contaminants aren't circulated
- 4Avoid contact with the water — it carries bacteria
- 5Call us immediately for safe biohazard cleanup
Common causes
- •A blocked or collapsed main sewer line
- •Tree-root intrusion in the line
- •A municipal sewer surcharge
- •A failed sewage ejector pump
How we handle sewage backup cleanup
Our certified crews respond fast, locate every bit of moisture with professional meters and thermal imaging, and dry the structure completely — not just the surface. We document everything for your insurance and restore your property to its pre-loss condition. This falls under our sewage cleanup & biohazard service.