What to do right now
- 1Keep people and pets away from the contaminated area
- 2Do not use sinks, toilets or drains on the affected line
- 3Turn off HVAC so contaminants aren't circulated
- 4Avoid contact with the water — it carries bacteria
- 5Call us immediately for safe biohazard cleanup
Common causes
- •Sewage and septic backups
- •Rising flood and storm water
- •Standing water that has gone septic
- •Contaminated overflow events
How we handle black water cleanup
Our certified crews respond fast, locate every bit of moisture with professional meters and thermal imaging, and dry the structure completely — not just the surface. We document everything for your insurance and restore your property to its pre-loss condition. This falls under our sewage cleanup & biohazard service.