What to do right now
- 1Shut off the water at the fixture or main valve if you can do so safely
- 2Turn off electricity to the affected area at the breaker
- 3Move valuables, electronics and furniture out of the water
- 4Blot or mop standing water if it's safe to walk on
- 5Call Capital City Restoration for emergency extraction
Common causes
- •A clog in the toilet trap or branch drain
- •A blocked or backed-up main sewer line
- •A faulty fill valve or float
- •Flushing wipes or non-flushable items
How we handle toilet overflow cleanup
Our certified crews respond fast, locate every bit of moisture with professional meters and thermal imaging, and dry the structure completely — not just the surface. We document everything for your insurance and restore your property to its pre-loss condition. This falls under our water damage restoration service.