What to do right now
- 1Don't touch soot-covered surfaces — it spreads and etches
- 2Keep the HVAC system off
- 3Don't attempt to clean walls or fabrics yourself
- 4Photograph everything for your claim before cleanup
- 5Call us for soot removal and odor treatment
Common causes
- •A malfunctioning oil-fired furnace
- •Delayed ignition in the burner
- •Poor furnace maintenance
- •A cracked or dirty combustion chamber
How we handle furnace puff-back cleanup
Our certified crews respond fast, locate every bit of moisture with professional meters and thermal imaging, and dry the structure completely — not just the surface. We document everything for your insurance and restore your property to its pre-loss condition. This falls under our fire & smoke damage restoration service.